Refund policy
Thanks for shopping at CYBERSIGHT.
By placing an order or making a purchase at CYBERSIGHT, you agree to the terms below, along with Apple’s Privacy Policy and Terms of Use.
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Return & Refund Policy
1.1 14-Day Money-Back Guarantee
Customers may return undamaged products within 14 days of delivery for any reason. The product must be returned in original packaging with all accessories included.
1.2 Return Conditions
Include proof of purchase (invoice or order number).
Must include all accessories and packaging.
For Buy one, get one free promotions, both items must be returned.
Shipping for non-defective returns is covered by the customer.
Returns may be denied if above conditions are not met.
1.3 Return Process
To initiate a return, contact support@cybersight.sg with your order number, product name, and reason. You will receive confirmation and return instructions.
1.4 Refunds
Refunds will be processed once the returned item is inspected. Funds will be credited to the original payment method within 3–5 business days.
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Late or Missing Refunds
If you haven’t received your refund:
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First check your bank account
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Then contact your credit card provider
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Finally, contact your bank as processing times may vary
If issues persist, email support@cybersight.sg for assistance.